CASE STUDIES

REAL RESULTS.
REAL SYSTEMS.

Anonymous case studies from active Pulso AI deployments in industrial Mexico. Results vary by operation size and system type.

WhatsApp Agent
AGENT: FILTRO + SOPORTE

INDUSTRY

Logistics & Transport

LOCATION

Apodaca, NL, Mexico

TEAM

12 dispatchers

THE CHALLENGE

200+ daily inbound cargo inquiries flooding WhatsApp. Dispatchers spending 4+ hours per day copy-pasting responses. High-intent leads going cold after hours with no reply.

RESULTS

Response time

4 hours8 seconds

Qualified leads per month

Baseline+340%

Dispatcher time on WhatsApp

4 hrs/day−90%

Added headcount

$0

“The agent handles 95% of inbound freight inquiries without human intervention. Our dispatchers focus on what they're actually hired to do.”

Operations Manager

WhatsApp Agent
AGENT: RECLUTA + FILTRO

INDUSTRY

HR Services & Staffing

LOCATION

Monterrey, NL, Mexico

TEAM

400+ client companies

THE CHALLENGE

Sales team manually qualifying every inbound lead through WhatsApp. Three full-time people dedicated solely to managing message volume — before any actual selling began.

RESULTS

WhatsApp managed by humans

3 people0 people

Leads handled by AI

0%95%

Human escalation rate

100%5%

Sales cycle

Baseline−60%

“The agent qualifies 80% of our inbound leads before they ever speak to a human. Our team now focuses on closing, not answering the same questions over and over.”

Head of Sales

* Company names withheld at client request. Results shown are from live deployments and represent actual measured outcomes. Individual results vary based on industry, operation size, and system configuration.

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